Reservy

Guide

Appointment reminder templates you can copy

A good reminder is short, warm, and answerable in one tap. Steal these — swap in your name and hours, and send them as texts or WhatsApp messages.

Day-before reminders

The workhorse. Send these the afternoon before:

  • “Hi {name}! Reminder: you’re booked tomorrow at {time} at {business}. Reply if anything changed — see you then!”
  • “Hey {name}, see you tomorrow {time} for your {service}. If you need to move it, just reply and we’ll find a new slot.”
  • “{business} here 👋 Quick reminder of your {service} tomorrow at {time}. Reply YES to confirm.”

Same-day confirmations

For morning-of confirmation, or appointments booked weeks ago:

  • “Good morning {name}! Today {time} — your {service} at {business}. See you soon.”
  • “Hi {name}, still good for {time} today? Reply if anything came up — we have a waitlist happy to take the slot.”

New-client welcome

First impressions cut first-visit no-shows:

  • “Hi {name}, thanks for booking at {business}! You’re set for {day} at {time}. We’re at {address/reference}. Anything you need before then, just reply.”
  • “Welcome {name}! Your {service} is booked for {day} {time}. Arrive 5 min early if you can — see you there!”

Slot-opened waitlist messages

Turn cancellations into saves:

  • “Hi {name}! A {time} slot just opened today at {business} — want it? First to reply takes it.”
  • “{name}, you asked about {day} — a spot at {time} just freed up. Shall I book you?”

Gentle no-show recovery

Recover the relationship, not just the slot:

  • “Hi {name}, we missed you today! No worries — want to grab a new time this week? Here’s the link: {booking link}”
  • “Hey {name}, sorry we didn’t catch you at {time}. Life happens! Book a new slot whenever suits: {booking link}”

Rebooking nudges

For regulars who are overdue:

  • “Hi {name}! It’s been about {weeks} since your last {service} — want your usual slot this week? Book here: {booking link}”

Frequently asked questions

When is the best time to send reminders?

The day before, between 3 and 7 p.m. — late enough that plans are real, early enough for people to reply and for you to refill a canceled slot. Same-day reminders help for morning appointments booked long ago.

Text, WhatsApp, or email?

Whatever your clients actually read — for most service businesses that’s texts or WhatsApp. Email reminders get opened too late. Reservy stores each client’s phone with the booking, so the reminder is one tap from your schedule.

Send these straight from your schedule

Reservy is free. Set up your booking page and your day schedule in the next ten minutes.

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