Privacy Policy

This describes what Reservy (reservy.co) collects, why, and what you can do about it. It's written in plain language on purpose.

What we collect

From a business that creates an account: business name, email, a hashed password (we never store your actual password), phone, city, timezone, and business hours.

From a client who books an appointment: the name and phone number they enter on the public booking page, plus the service and time they picked.

From anyone browsing the site: basic analytics — page visited, referrer, device type, and an anonymous session identifier — collected by a shared tracking script also used by other sites we operate, so we can see which pages get used.

Cookies

A session cookie (rvid) keeps a business logged in — it's required for the app to work and isn't used for tracking. A second cookie (rvlang) remembers your preferred language across visits. Neither is sold or shared with advertisers; we don't run ad tracking.

How we use it

To run the schedule, booking page, and earnings tools; to send transactional emails (welcome, password reset, booking notifications) through Resend, our email delivery provider; and to understand which pages are actually useful so we can improve them.

Who we share it with

Resend, for sending email on our behalf. We don't sell personal data, and we don't share it with advertisers or data brokers. We may disclose information if legally required to.

How long we keep it

For as long as the account is active. If you close your account, we delete the business's data; a client's appointment history tied to that account is deleted along with it.

Security

Passwords are hashed (scrypt), traffic runs over HTTPS, and session cookies are marked HttpOnly and Secure. No system is perfectly secure, but we treat account and client data as sensitive by default.

Your choices

You can review and correct your business information anytime in Settings. To request a copy of your data or full deletion, contact us on WhatsApp and we'll handle it directly — there's no self-service delete button yet.

Children

Reservy is meant for businesses, not children. We don't knowingly collect data from anyone under 16.

Changes

If this policy changes meaningfully, we'll update the date above.

Contact

Questions about your data: chat with us on WhatsApp.